TERMS & CONDITIONS

 

Prices & payment

Each item is listed with the price including tax. In the shopping chart you can see the total price including all taxes, VAT, shipping and payment. Terms of payment are specified in your chart and depends on the chosen payment method. Shipping terms are specified in your chart and depends on the chosen method of shipping.

 

Right of WITHDRAWAL

Your right of withdrawal (withdrawal period) apply for 14 days. In the "Return slip" document (that always is attached to your order) you should clearly mark that you wish to refund. The withdrawal period begins the day you receive the item.

You DO NOT have the right of withdrawal if:
You have no right to refund if you remove the seal or label. You are required to keep the product in as good condition as when you received it. You may not use it, but, of course, carefully examine it. If the item is damaged or lost due the fact that you are careless, you lose your right of withdrawal. 

 

Private POlicy

When you place your order with us, you provide your personal information. In connection with your registration and orderin, you agree that we store and use your information in our activities to pursue the agreement to you. According to the Personal Data Act you have the right to the information we have recorded about you. If it is inaccurate, incomplete or irrelevant, you can request that the information shall be corrected or deleted. If so, please contact us via hello@meloonpro.com

 

Delivery

The delivery time is indicated in the shopping chart under each shipping method. If a product has different delivery time it's specified by the respective commodity. We are not responsible and do not pay for the costs (ex. customs and VAT) that may occur when sending you a product or when we receive a return.

 

 

CUSTOMS AND IMPORT DUTIES

Customs & Imports duty charges do not apply to customers in Sweden or EU.We are not responsible and do not pay for the costs (ex. customs and VAT) that may occur when sending you a product or when we receive a return from a country outside of EU. Please be aware that you might be required to pay Customs & Import duties when you accept delivery of the items from your courier.

 

Not picked up package

For all packages not dissolving-out, we reserve the right to charge you the cost of return shipping, handling fee and handling fee is currently 150SEK.

 

Returns

Return are at your own expense unless the item is defective or if we have sent you the wrong piece. Returns should be sent as letters or packages, not against cash on delivery. At exchange we pay the shipping from us to you. Exchanges from outside Sweden are at your own expense. On returns and exchanges please use the enclosed return form (only available in Sweden), the cost of this alternative is 39SEK. We recommend that you use a traceable shipping method when you returning your item (Comprises Europe & rest of the world). You can then easily see if we've received your item or where your package is at the time. The item must be in its original & unused condition. Swimwear is an intimate product and because of hygiene reasons we do not accept that you return a product with a broken sealing (the sealing is fastened through the garment in the bottom with a plastic stick/tag PLEASE NOTE: it's not the sticker in the bottom). The package is considered as broken when you remove the sealing. If we receive a returned item in an unsuitable condition (broken sealing) the refund will become void and the item/s will be sent back to you. If your refund is accepted, we will refund the price you paid for your item back to your original payment method.

 

POOL FLOATS: Return are at your own expense unless the item is defective or if we have sent you the wrong piece. Returns should be sent as letters or packages, not against cash on delivery. The item must be in its original & unused condition. The package is considered as broken when you remove the TRANSPARENT BAG AROUND THE FLOAT. If you break the package (transparent bag around the float) or if we receive a returned item in an unsuitable condition (broken transparent bag) the refund will become void and the item/s will be sent back to you. If your refund is accepted, we will refund the price you paid for your item back to your original payment method.

 

Repayment obligation

We'll, if you used your right of cancellation, we will refund what you have paid for the goods as soon as possible or at latest within 30 days from the date we received the goods. You must pay the return costs when sending items back to us. We always pay the return cost when sending back the so-called replacement items.